Privacy Policy

At SPEORA, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our e-commerce website.

Information We Collect:

We collect the following types of information to provide better services to our customers:

  1. Personal Information:
  • Name, email address, phone number, and shipping address when you place an order.
  • Payment details are processed securely through third-party payment gateways. We do not store your payment information.
  1. Automatically Collected Information:
  • IP address, browser type, and device information to enhance user experience and website functionality.
  • Cookies and similar tracking technologies to remember your preferences and optimize site performance.
  1. Communication Data:
  • Information from customer service interactions, including emails, phone calls, and chat messages, to improve our support and services.

How We Use Your Information:

We use your information for the following purposes:

  • To process and deliver your orders efficiently.
  • To provide customer support and respond to your inquiries.
  • To send you promotional emails, newsletters, and updates with your consent.
  • To improve our website functionality, products, and customer experience.
  • To comply with legal obligations and protect our rights.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can be completely secure, and we cannot guarantee absolute security.

Third-Party Sharing:

  • We do not sell or share your personal information with third parties for marketing purposes.
  • We may share your information with trusted partners who help us operate our website, process payments, and deliver products. These partners are obligated to keep your data secure and confidential.

Cookies and Tracking Technologies:

  • We use cookies to enhance your shopping experience and analyze website traffic.
  • You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Consent:

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Changes to Our Privacy Policy:

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

Your Rights:

You have the right to:

  • Access and review your personal information.
  • Request corrections or updates to your data.
  • Request the deletion of your personal information, subject to legal obligations.
  • Opt out of marketing communications at any time.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at [support@speora.org]. We are here to assist you!