Delivery and logistics have been pushed to their limits by omni-channel e-commerce. Customers have grown to expect their products to arrive the same day or, in the worst-case scenario, the next day. Unlike in the past, when it was common for packages to take a couple of days to get at their destination, today’s logistic partners are coming up with innovative ways to deliver as many items as possible in the shortest amount of time. Lack of delivery workers, physical infrastructure, and proper security procedures to secure the shipments from natural forces all add to the issue.
What is Last Mile Delivery?
Last mile delivery India is the considered as the last process of supply chain. This segment is essential to connect the company to the final user who ordered the product. No supply chain can be complete without effective last mile delivery services. For example, we order the products on internet using online websites and apps. These products are further collected from warehouses and hubs and coming forward supplied to the end user. The process of delivery of supplying the goods to the end user is known as last mile delivery. It is among the essential segments of supply chain.
Optimizing last mile delivery
The difference between making a profit and losing money on a cargo might be razor-thin for logistics firms. As a result, carriers are eager to find ways to improve last-mile delivery efficiencies while also lowering costs. Another option to improve last-mile logistics is to build additional transportation hubs that can better support forward stocking of goods. When the correct commodities are already put near the point of need, it’s easier to fulfill demand spikes.
Tips to streamline last mile logistics
Using Technology for better Output
GPS-based navigation, for example, allows delivery people to drive hands-free while staying on track to reach their destinations without stopping to ask for directions. Customers may now track the status of their packages in real time thanks to mobile technology. Customers and delivery staff can also communicate in real time thanks to push notifications and offline SMS. Make the most of technology to improve your last-mile deliveries. It will reap benefits in the form of improved customer service, reduced fuel costs, and quicker delivery times.
Real time tracking
Tracking codes ensure that the process is transparent until it reaches the hub. But real-time tracking after that isn’t available in many places. As a result, once the shipment is ready for delivery, both businesses and customers are nervous. Due to the lack of real-time tracking, the anticipated delivery time is uncertain (ETD). Businesses, on the other hand, are using GPS to verify that last-mile delivery is transparent. The software on the delivery agent’s smartphone tracks the location and predicts the ETD using GPS.
A fleet of cars must be ready at all times to ensure timely delivery. For all types of delivery, the appropriate vehicle should be present. You may also need to rent vehicles if there is an increase in e-commerce orders. All of these variables add to the cost of operating a last-mile delivery service. As a result, logistic companies utilize software to assign vehicles to specific delivery routes. They also take into account road constraints and other geographical issues.
There’s always a solution where there’s an opportunity, and there’s a lot of them. Last-mile delivery technologies that are usually sponsored through private financing include automation, smart tracking, and drone delivery. However, improvements to public infrastructure are also required, and in order to make it more efficient, government support for innovation should be included. Other technology-focused businesses are developing new technologies such as completely autonomous vehicles and mobile platforms for optimization and real-time monitoring.